Customer care

We are a small friendly business and we are here to help. We do not have a shop but If you have any queries at all please get in touch by email or phone.

We want you to be very happy with purchases from us, we offer a "no quibble" 14 days returns policy on all items. In the unlikely event you should you ever have a problem please just let us know immediately.

Payment
Paypal is our preferred method of payment, you do not need a Paypal account to use it, you can use your usual payment cards, and it is safe and secure.

Dispatch
We offer 24 Hour dispatch. Urgent items can be sent for guanteed next day delivery in the UK at extra cost, please email if you require this service.

Items are usually dispatched via Royal Mail second class post. Larger consignments by Royal Mail standard parcels.

Post and Packing
Delivery cost for individual Knitting Bags is £3.00
Final delivery prices for multiple purchases will be based on the actual cost